SOPHIE ENGLISH
BA Law Studies
Catalyzing Organizational Evolution
Seasoned Executive Driving Transformations, Fostering Growth, and Nurturing Customer-Centric Cultures
Accomplished Chairperson & Board Member
Executive Summary
See how Sophie resolved and contributed to her employers' success by viewing her LinkedIn page, reading her resume or taking note of some of the achievements on this website.
With over two decades of leadership experience, I'm committed to making a significant impact on our industry. I've successfully shaped long-term business strategies, led high-performing teams across Operations, Technology, Sales, Commercial Banking, and Wealth Management, always focused on innovation and transformation.
As an Administrator, I excel in providing advanced operations oversight, driving business strategy, and revamping distribution networks. My strength lies in transitioning from strategic thinking to impactful implementation, ensuring our plans come to life. I'm an advocate for Shared Services, known for being a wise Turnaround Architect, developing action plans with clear goals and timelines for smooth operations.
Adapting my leadership style to unique situations, I prioritize the collective "we" over the individual "I." My executive presence is marked by exceptional strategic foresight and problem-solving abilities. I lead by example, with an unwavering commitment to integrity, fostering success in achieving corporate vision and goals.
My exemplary track record showcases the transformation of vision into applicable business solutions. Client satisfaction isn't just an objective; it's an ongoing pursuit. Specializing in executive leadership, I navigate transformative journeys, leveraging cutting-edge technology.
In today's economic landscape, successful navigation requires a blend of experience and care. With a discerning eye for strategic leadership, I emphasize the significance of infusing care into the equation. I'm poised to contribute to your team's growth and success with skills in Strategic Leadership, Operations, Change Management, Business Development, Partner Management, Organizational Effectiveness, Marketing, Shared Services, Digital, Sales, HR, Recruiting, and Coaching.
Behind the Executive
THE IMPORTANCE OF STORYTELLING
Storytelling is a transformative force in sales and company growth. From my early years, I discovered the power of storytelling in connecting with stakeholders and gaining their trust.
As a leader, it inspired and motivated my team to achieve extraordinary results. Now, as an executive, storytelling helps translate our vision into achievable goals. It fosters engagement, builds trust, and communicates complex ideas effectively.Beyond my professional journey, storytelling has played a role in my commitment to giving back.
As a board member of the Hema-Quebec Foundation, storytelling has proven invaluable in fundraising efforts, connecting with donors on a deeper level.Looking ahead, storytelling will continue to shape my endeavors. In an information-saturated world, authentic and compelling storytelling is essential. It humanizes brands, fosters loyalty, and drives growth.
By utilizing storytelling techniques, companies can forge emotional connections and create lasting impressions.Storytelling is an indispensable tool for sales and growth. It differentiates businesses, builds trust, and inspires action. I am excited to embrace the future and witness how storytelling revolutionizes the business landscape, connecting people in meaningful ways.
I am passionate about life, and I have no intention of slowing down anytime soon.
The future is very exciting!
Driving the execution
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Strategically led the executive team to surpass five-year plan objectives within three years, driving significant business growth and gaining a competitive edge.
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Provided strategic leadership for the transformation project within CGI's client base, refined operations, and achieved $5 million in sales within the first 120 days.
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àInnovatively developed and implemented sales strategies, resulting in a remarkable 95% increase in pipeline activity and substantial revenue growth.
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Orchestrated a major business transformation, optimizing the sales process and achieving a 400% increase in assets under management, growing from $225 million to $1 billion (net) in four years.
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Revolutionized the company's service delivery with a customer-centric strategy, introducing new service channels and digital services, enhancing customer satisfaction and market positioning.
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Built and nurtured a high-performing team of 7 direct reports and over 615 employees, aligning their skills with organizational objectives, fostering a culture of excellence, and driving overall company success.
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Efficiently managed the closure and relocation of Canadian Operations to the North American Headquarters within 186 days, realizing substantial cost savings exceeding $1.2 million.
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Achieved remarkable market share growth from 5% to 8.5%, simultaneously increasing net sales from $120 million to over $200 million annually. Met aggressive sales targets and managed marketing and operations expenses within budget constraints.
Contact
Sophie is now residing between Montreal and Toronto. She welcomes professional opportunities to connect with other executives in the area.
"Get in touch with me for more information, to grab a coffee or just
to say hello. I’d love to hear from you." - Sophie
647-558-2377
